![]() Please note, the first time the form is used, there may be a delay between receiving the email and being able to access the 3DEXPERIENCE platform on which the 3DSupport app is hosted. Please see these video tutorials for help using the 3DSupport app: This app will allow you to fully manage your service requests in one place. After submitting the issue, you will receive an email with a link that will open the Service Request in the 3DSupport app. It is necessary to enter, or create, a 3DEXPERIENCE ID to access the webform. This will create a Service Request for your issue. Problems can be reported to our 3DS DraftSight Support team using the "Submit a Request" option available in the Contact Us section here. DraftSight Professional\Premium: customers of these products are entitled to support for issues relating to the software installation and activation of the license only.
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